Accessibility Statement for Flower Delivery South Hackney

Our Commitment to Accessibility

At Flower Delivery South Hackney, we believe that everyone, regardless of ability, should have a seamless and enjoyable experience when ordering flowers online. We are dedicated to creating and maintaining a website that offers accessible flower delivery in South Hackney for all our valued customers. Ensuring that our services are available to everyone in the community is a top priority for our team.

WCAG 2.1 AA Compliance

Our website is designed to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices to enhance accessibility for people with diverse abilities, including those with visual, auditory, cognitive, and motor impairments. By adhering to these standards, we provide a digital environment that is usable, robust, and welcoming for all South Hackney flower delivery customers.

Screen Reader Compatibility

To further improve accessibility, our site is optimised for use with popular screen readers. We use appropriate semantic HTML elements, descriptive alt text for images, and clear navigation structures. This ensures that visually impaired users can confidently browse, select, and order their preferred flower arrangements online, enjoying full independence throughout the process of flower delivery in South Hackney.

High Contrast and Easy-to-Read Design

Our website employs a high contrast colour scheme and readable fonts, making content easy to see and comprehend for users with low vision or sensitivity to glare. Buttons and links are clearly distinguishable, and website layouts adjust responsively to cater to different devices and screen sizes, further supporting accessible flower delivery for everyone across South Hackney.

Continuous Improvement and Regular Testing

We are committed to continuous improvement of our website’s accessibility. We regularly test our site using both automated tools and manual evaluations by accessibility specialists. Feedback from users is invaluable, helping us address barriers quickly and effectively. Our development team stays updated on the latest accessibility practices to ensure long-term compliance and enhanced usability.

Contacting Us About Accessibility Issues

If you experience any difficulty accessing information, placing an order, or navigating any part of our flower delivery South Hackney website, we encourage you to get in touch. Your feedback allows us to address usability issues promptly and serves as an essential part of our approach to creating an accessible service. We take all reports seriously and strive to provide suitable alternatives or resolve concerns as quickly as possible.

Ensuring Access for All South Hackney Customers

Accessibility is fundamental to our mission. We want each South Hackney resident to enjoy the convenience and joy of sending flowers, regardless of their individual needs. Our dedication to accessibility ensures that ordering flower delivery South Hackney online is an inclusive experience for every customer in our community. We appreciate your support as we continue making our services better for everyone.